Thank you for shopping at h2hdecor.online. Our goal is to ensure your complete satisfaction with your purchase. If, for any reason, you are not satisfied with your order, we will gladly accept returns within 5 days of receiving your purchase.
Returns
To initiate a return, please follow these steps:
Contact Customer Service: Please get in touch with our customer service team at care@h2hdecor.online or +918690642642 to inform them of your intent to return.
- Provide Order Details: When contacting customer service, please provide your order number, the item(s) you wish to return, and the reason for the return. This information will help us process your request more efficiently.
- Packaging: Securely pack the item(s) in their original packaging, including any accessories, manuals, and documentation that came with the product.
- Shipping: Ship the item(s) to the address provided by our customer service team. Please note that the cost of return shipping will be your responsibility unless the return is due to an error on our part.
Refunds
Upon receiving your returned item(s), we will inspect them and process your refund within 10 days. The refund will be issued to the original payment method used for the purchase.
Please note the following:
- Refunds are issued for the cost of the product only; shipping and handling charges are non-refundable.
- If the return is due to a defective or damaged product, we will cover the return shipping costs.
Exchanges
If you would like to exchange an item for a different size, color, or product, please follow the same return process outlined above. Contact our customer service team to arrange the exchange, and we will do our best to accommodate your request.
Contact Us
If you have any questions about our Return and Refund Policy, please get in touch with us.